We walked in off the street in Venice several years ago while vacationing and were warmly greeted by Gail Kelly. When we saw a house go on the “red hot” market and wanted to see it, she managed to get us in. With her help, we realized that pouncing on a property was not going to work for us. She showed us many different new build communities in the area and kept us on her radar even when we returned to upstate New York. When we returned to Toscana Isles in the Spring of 2021, we zeroed in on the model home we wanted and got on a waiting list. She was always there to answer questions and went to bat for us when our name was somehow deleted from the wait list. Ultimately, our home site and model became available in late January 2022, and we closed in November. Gail was patient and always responsive to our emails and calls. We couldn’t have done this without her!
Gail was instrumental in our purchase of a second home in Venice. Starting almost a year ago, when we met with Gail, she set us up for auto emails on properties available. She was always amenable and available to drive by or visit a place that caught our interest. She knew exactly what we were looking for and provided us honest feedback on properties - we totally trusted her judgment and knowledge of the area. When a house in which we were interested became available, she moved quickly on it - providing us a video tour, contacting the agent, negotiating for us - she was tremendous!! And it didn't stop there; she put us in contact with her network of folks - mortgage broker, insurance agent, contractors, etc. This was extremely helpful. She even went above and beyond to meet people at the house in our absence. We have dealt with many RE agents over the years, and Gail is exceptional. Thank you!